Shipping Policy

Last updated: February 2026

Processing Time

Orders are processed within 1-3 business days. You will receive a confirmation email with tracking once shipped.

Australia (Domestic)

North America & Europe

Asia-Pacific

Rest of World

Delivery times are estimates and not guaranteed. Delays may occur due to customs, local postal services, or other factors beyond our control.

Shipping Costs

Calculated at checkout based on destination and method. Free standard shipping may be offered during promotions.

Customs & Import Duties

International orders may be subject to import duties, taxes, and customs fees imposed by your country. These are the buyer's responsibility and are not included in product price or shipping cost.

Tracking

All orders include tracking. If tracking shows delivered but you have not received the package, contact your local carrier first, then email us.

Lost or Damaged Shipments

Contact support@l-base.com within 7 days of expected delivery. We will file a claim and send a replacement or refund.

PPP Subscription

The PPP service is a digital service, no physical shipment required. Activated within 24 hours of payment verification.

Contact

Email: support@l-base.com

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